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Practical emotional intelligence guides - step by step
Isolde Farquhar, emotional intelligence educator and author
About the Author

Isolde Farquhar

Emotional Intelligence Educator & Practitioner

What you feel shapes what you do - but most of us were never taught how to work with our emotions deliberately. That gap is what this space is built around: honest, practical guidance on developing emotional intelligence in real life, not just in theory.

Self-Awareness Empathy Regulation Social Skills
12+ Years of applied practice Working directly with individuals on emotional skill-building across professional and personal contexts
3 Core research areas Emotional regulation, interpersonal empathy, and the neuroscience of social cognition
Since 2023 Dealsoftheday community Publishing guides, podcast transcripts, and case breakdowns for readers building EI from the ground up
Emotional intelligence workshop setting showing group discussion and active listening
Background & Perspective

Where this work actually comes from

Isolde's interest in emotional intelligence didn't start in a lecture hall. It started with a pattern she noticed repeatedly in her early career as a workplace mediator - that the most technically capable people often struggled most when conversations became emotionally charged. The problem wasn't knowledge. It was the absence of a working vocabulary for what they were feeling and why.

That observation led to years of structured study and applied work: reading the research carefully, testing approaches in real situations, and paying close attention to what actually shifted behaviour versus what just sounded useful. The guides and resources here reflect that process - built around specificity over inspiration.

Emotional intelligence is a learnable set of skills. It takes time, it involves setbacks, and it looks different for different people. The content here doesn't promise transformation - it offers frameworks, examples, and honest reflection to help you understand your own patterns better.

Workplace Mediation

Over a decade facilitating difficult conversations in professional environments where emotional stakes were high

Community Education

Running small-group sessions through community organisations focused on practical emotional skill development

Research & Writing

Translating academic findings on affect regulation and social cognition into accessible, usable content

Podcast Conversations

Long-form discussions with practitioners and researchers, with full text transcripts available for readers who prefer reading

Questions or topic suggestions?

Reach out directly - responses typically within two business days